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California State University, Fullerton
Titans Return: COVID-19 Recovery

To limit the spread of COVID-19 on campus, see the University’s COVID-19 Mitigation Measures & Guidelines (Presidential Directive No. 21).  View the full directive.

COVID-19 Housing Updates

Wednesday March 18, 2020 2:06 pm

Dear Titan Student Housing Residents,

I am writing to follow up with you based on the information received this morning from President Virjee to extend virtual instruction through the end of the spring semester, to address some frequently asked questions, to share with you some additional information about COVID-19, and to promote the health and safety of both the residents and surrounding communities by promoting significant social distancing.

Given the extension of virtual instruction, it is our expectation that, no later than 8pm on Sunday, March 22, 2020 all residents, who are able, will leave campus and return to their permanent places of residence to complete their virtual course work. Please visit Juniper 150 to check out once all of your belongs are removed from your space. 

If you have already left campus (and you still have belongings in your room), we are asking you to return to campus as soon as you’re able to retrieve your belongings and complete a check out.

Importantly, if on-campus housing is your permanent residence or if your options to leave campus are otherwise limited (international students, guardian scholars, out-of-state students, etc.), you are not required to leave. Instead, you are welcome to remain in campus housing. If you need to do so, please visit your housing portal to complete this form [https://fullerton.starrezhousing.com/StarRezPortalX/DC31E49F/1/1/Home-Home?UrlToken=B82D5EB2] (by March 22) so we may work with you in an effort to accommodate your needs regarding housing and dining. Please note, we may require you to move to another housing assignment to increase safety, security, and support. This information will be communicated to you no later than the end of next week.

In making your decision as to whether or not to stay, however, please understand that even if we are able to accommodate you with on-campus housing, your decision to use these accommodations comes with certain risks, which you should and need to carefully consider. Those risks include the following: 

  • The risk of the transmission of COVID-19 may increase in a residence halls/apartments setting and other group or close proximity living situations. 
  • The campus has not tested and has no plans to test students remaining in the housing facilities (or other people who may come to campus) for COVID-19. Therefore, it is possible that one or more students or other people who come to campus are capable of transmitting COVID-19 to others, even if they themselves have no symptoms. 
  • The campus will not be fully staffed; therefore, meal and housing related services will be limited. 
  • Staff will continue to clean common areas and common/public restrooms with special attention to “high touch” fixtures. However, staffing resources and/or the availability of supplies may limit and reduce the frequency of our cleaning efforts. 
  • University police will continue to patrol the campus. However, many parts of the campus will be largely unoccupied and students should take extra safety precautions while on campus, including requesting escorts from UPD by calling 657-278-2515.

We share this information – and specifically information regarding the inherent risks associated with remaining on campus in the residence halls – with you not to discourage you from staying or to alarm you, but to provide you with the information needed to make an informed and personal decision regarding your housing during this time. 

Please know that our office has received your emails and our entire team is working to establish policies and answers to your questions as fast as we can. To address the more frequently asked questions, please see below:

  • We are working on a detailed plan for what refunds will look like. At this time, we don’t have an update to share regarding student accounts. 
  • If you have already left campus and moved out all of your belongings, you can mail your keys back to us in a secure envelope (standard letter envelopes will tear based on the weight of the keys). Upon receipt of the keys and confirmation of your emptied space, we will process your move out. Please mail keys to: 
    • CSUF Housing
      ATTN: Ashely
      1509 E Campus Dr.
      Fullerton, CA 92834
  • If there are challenges or conflicts with moving out by March 22, 2020 or you are currently opting to self-isolate due to feeling ill or are unable to travel, you can return to your portal form [https://fullerton.starrezhousing.com/StarRezPortalX/DC31E49F/1/1/Home-Home?UrlToken=B82D5EB2] and indicate this. If that is the case, we will contact you directly with more information. 
  • Mail services will be reduced; hours will be posted soon. We encourage you to have your mail forwarded to another address, if possible. You can do this through your portal. If you have provided a forwarding address and mail is delivered here, we will forward it to your new address.
  • If you are in need of medical assistance, the Health Center is open 9am-1pm. We encourage you to call ahead for assistance.

Finally, for any students staying, there will be an adjustment of hours and services for the dining facilities: 

  • Late Night Café is now CLOSED.
  • The Community Market will be open 11am-7pm until Sunday, March 22.
  • The Gastronome will offer take-out meals, ONLY. The hours will be:
    • Monday-Friday: 
      Breakfast: 9:00am-11:00am
      Lunch: 11:30am-2:00pm
      Dinner: 5:00pm-7:00pm:00pm
    • Saturday and Sunday:
      Brunch: 9:00am-2:00pm
      Dinner: 5:00pm-7:00pm

Further, it is important for all residents to review and abide by university and housing policies. In an effort to keep the community safe and to increase social distancing, having guests or large group gatherings is prohibited and students will be held responsible for any policy violations through the conduct process.

We will continue to provide updates as they are available to your CSUF email address. For more information, visit Cal State Fullerton’s COVID-19 website at http://coronavirus.fullerton.edu/. 

We greatly appreciate your patience and understanding during this difficult time. Please email housing@fullerton.edu with any non-emergency questions or concerns. We are here to support you and help you stay safe.

Thank you,

Jenni Brundage,
Director Housing and Residential Engagement