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California State University, Fullerton
Titans Return: COVID-19 Recovery

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Frequently Asked Questions

Updated: Thursday April 01, 2021 11:40 am

Students

View Credit/No-Credit (Academic Year 2020-21) for Students.

Academics

How and when will I know if any of my courses will be delivered in-person?

The majority of spring 2021 courses will be conducted virtually, consistent with the CSU system’s directive. The university has identified a list of courses as essential, meaning virtual instruction cannot be delivered effectively. The course schedule will reflect if the class is online or on-campus, in-person.

Depending on the county’s risk level and state guidance, in-person courses may or may not require modification. If that is the case, faculty and students will be notified. To view the county’s current status, go to COVID19.CA.GOV.

Winter session 2021 will be conducted mostly virtually with only one in-person laboratory course.

Virtual classes are offered in three ways.

Synchronous

These courses have class meeting times listed in the dates and times section of the class schedule. Students must attend on the days and times listed on the class schedule.

Asynchronous

These courses list “TBA” under the days and times section of the class schedule. Students are not required to be present at particular days and times for class instruction.

Combination

These courses list both class meeting times and “TBA” under the days and times section of the class schedule. This means students have a combination of synchronous and asynchronous activities.

If my classes are delivered in-person, what precautions are in place?

To protect the health of all who are on campus, Environmental Health and Safety (EH&S) has developed a rigorous cleaning and disinfecting schedule for all rooms used for in-person courses, following the Centers for Disease Control and Prevention (CDC) guidelines. Classrooms will be cleaned regularly.

Other considerations include spacing seating/desks at least six feet apart and removing or taping off seats in fixed seating lecture halls. Typical classroom capacity is reduced to accommodate proper physical distancing.

Safety signage is installed on building entry doors and individual rooms used for in-person courses. Hand-sanitizer stations are at entrances that are in use. Shared lab items will be replaced with single-use or no-touch options.

Per the President’s Directive #21, all individuals on campus are required to wear a mask or face covering to reduce possible exposure to COVID-19 and to help prevent the spread of the virus, consistent with the governor’s order and latest state and county public-health guidelines. You will need to bring and wear your own mask each time you come to campus.

More info: EHS COVID-19 Safety website

If my classes are delivered in-person, how do I obtain a parking permit and where can I park?

A parking permit is required Monday – Thursday, 7 a.m. to 10 p.m., and Friday, 7 a.m. to 5 p.m. A semester or daily parking permit may be purchased online at Parking & Transportation Services. If purchasing a daily permit, the permit will need to be printed and displayed on the vehicle dash. Student parking permits are valid in parking structures, and student parking lots A, G and S.

More information here or visit parking.fullerton.edu.

If my classes remain virtual, what type of virtual support is available?

The university remains committed to delivering as many student services and learning opportunities as possible while operating remotely. Here is a list of services:

How did the university decide which classes will be held in person?

The university’s Provost and Vice President for Academic Affairs, in consultation with the college deans and faculty, identified courses that had to be held in-person because they could not be delivered virtually in an effective way. These classes include clinical labs in the College of Health and Human Development, STEM (science, technology, engineering and mathematics) lab courses in the College of Engineering and Computer Science and the College of Natural Sciences and Mathematics, and certain performance and art courses in the College of the Arts.

Can I defer my admissions if I’m a newly admitted freshman, newly admitted transfer students, or newly admitted graduate students?

There is no deferred admission. Students who are admitted and cannot enroll for the semester for which they applied must reapply through Cal State Apply and pay another application fee.

Can I Study Abroad?

Study abroad programs have been cancelled through the end of summer 2021. For updated information concerning study abroad programs or if you have additional questions visit the Study Abroad website.

Student Services

I am an incoming student. How can I receive information about orientation?

Information about orientation (both the academic/college advising & registration component and our virtual orientation modules) has been shared via e-mail to students’ CSUF e-mail addresses and social media platforms. More information can be found at Titan Orientation Programs.

What opportunities are there to meet new students? What type of activities are allowed for students in-person and online?

CSUF continues to support students through high-quality, innovative, engaging, and interactive virtual programming. Partners across CSUF are planning both virtual and hybrid delivery for co-curricular programs, including but not limited to: Associated Students, Inc., Career Center, Center for Internships & Community Engagement, Diversity Initiatives and Resource Centers, Student Life & Leadership, Titan Orientation Programs, and the WoMen’s/Adult Reentry Center. New students may participate in Titan Orientation Programs.

Titan Orientation Programs offers engagement opportunities via webinars for students to connect with orientation leaders and other new Titans.

For an updated list of webinar guests and topics, please visit @CSUForientation on Instagram and check your university email.

Titan Orientation Programs is offering newly-instituted “Tuffy Talks,” where incoming students will participate in structured Zoom conference groups, facilitated by orientation leaders alongside other new Titans.

Titan Orientation Programs podcast, “Talking With Titans,” provides up-to-date campus information of interest to new students.

While local and national restrictions create certain challenges, we are working to ensure that our new Titans experience a successful and seamless transition to the campus community.

Will student groups be able to organize and host events?

The Office of Student Life and Leadership (SLL) strongly encourages all clubs and organizations to conduct virtual programming to engage both current and future members.

SLL has created a variety of resources to assist student organizations in creating virtual content and is always available to advise and consult. We encourage students to begin by viewing our YouTube channel.

Will CSUF student centers be offering programming? How can I get involved?

Yes, CSUF is committed to providing students with robust and enriching co-curricular engagement opportunities throughout the academic year. The programming includes events, training, mentoring, leadership development, professional development, community building, and more. Below is a sampling of programs and services that may be of interest to you.

Associated Students, Inc.

Associated Students, Inc. (ASI) continues to provide opportunities for students to connect with the campus community through virtual programs and events. Included among the myriad opportunities for engagement are:

  • Open virtual meetings and Town Halls of various ASI committees and commissions
  • Virtual forums centered on social and pragmatic issues, both at the macro and micro level
  • Watch parties and discussions
  • Virtual fitness and instructional classes

Career Center

The Career Center is dedicated to providing assistance to students through a variety of virtual and online engagement opportunities with college career specialists and the employer community. Included among the list of opportunities are:  

Diversity Initiatives & Resource Centers

The Diversity Initiatives and Resource Center (DIRC) team offers a number of co-curricular engagement opportunities for students. All five centers, including the African American Resource Center (AARC), Asian Pacific American Resource Center (APARC), Latinx Community Resource Center (LCRC), LGBTQ Resource Center (LGBTQRC), and Titan Dreamers Resource Center (TDRC) will be hosting a number of programs and events centered on:

  • Identity development
  • Social justice education and advocacy
  • Community building

DIRC offers ally training and a number of workshops, which is available for all students. Registration may be required. DIRC offers a number of virtual opportunities, such as a virtual welcome back event.

Student Life & Leadership

  • LeadCon will be open to all CSUF students, not just those involved in CSUF Student Organizations
  • DiscoverFest will be completely virtual (Zoom conferences, Instagram, TikTok, and the CSUF Student Life & Leadership YouTube channel)
  • The annual Titan Resource Fair will be available through the Student Life & Leadership YouTube channel
  • CSUF Greek Life, including both Interfraternity Council/Panhellenic chapters, will host virtual recruitment
  • Visit the Student Life & Leadership website for additional information: www.fullerton.edu/sll 

University Learning Center

The University Learning Center (ULC) provides free tutoring for undergraduate 100 level classes. For more information about the ULC including how to make an appointment, please visit the ULC website.

When will the Student Recreation Center (SRC) reopen?

The Student Recreation Center (SRC) is actively reviewing their procedures to comply with the state’s guidelines for a safe reopening. Until then, the SRC will continue offering virtual classes. Please continue to visit the SRC website for updates.

What accommodations are available for students with disabilities?

Students requesting accommodations due to a disability may visit the DSS website to get connected. Click on the orange button for Virtual and Online Resources for Students.

I am housing and food insecure. What basic needs resources are provided?

Please visit the Tuffy’s Basic Needs Services Center website for updates regarding services, programs, and other resources. 

Emergency temporary housing will be available to housing insecure students. Placement will be based on eligibility, occupancy, and health and safety standards. Students who are housing insecure should submit a basic needs services online request form.

Food assistance is available in the following forms:

  • donated meals at the Gastronome,
  • guest cards redeemable at on-campus dining locations,
  • meeting to determine CalFresh eligibility, and
  • connection to local food pantries.

These services will be offered based on campus operations determined by health and safety standards. Students who experience food insecurity should submit a basic needs services online request form.

Will Campus Dining or Gastronome services be available?

Starbucks in Pollak Library and Carl’s Jr. are open for carry-out (see the latest Campus Dining updates and hours here).

Gastronome and Community Market are open for carry-out (see Housing Dining Services hours here).

Dining establishments may modify their operations and hours depending on the county’s risk level and state guidance. Check the Campus Dining and Gastronome websites for the latest information. To view the county’s current status, go to COVID19.CA.GOV.  

All other dining areas, including the Food Court in the Titan Student Union, are closed.

What services are available at the Irvine Center?

The Irvine Center is temporarily closed as part of the university’s response to COVID-19; however, all Irvine Center student success, administrative support, and Information Technology staff are available virtually. Please visit the Irvine Center website for more information.

Will I have access to the library?

Due to the recent shift in our County’s tier level and state guidance, CSUF must close in-person library services for the remainder of the semester. Effective Wednesday, December 2, students will no longer be able to reserve time in the Pollak Library for the Fall semester. Please check Pollak Library’s COVID-19 page for updates.

I am a student with both on-campus and virtual instruction. Will there be a space for me to study on campus?

Cal State Fullerton is providing limited study space to students in the Mihaylo Hall 1st floor lobby. Current CSUF students will be able to reserve a seat on the first floor lobby using the form below.  You must have a reservation to use the study space. You must wear a face covering when in the study space or you will be asked to leave. The study space is available Monday through Friday from 8am to 4pm.

Login below to get started.
https://titans.service-now.com/library/library_space.do

Will I have access to the Student Health Center?

Student Health Services  is open M-F from 9 a.m.-5 p.m. by appointment only; no walk-ins at this time.

Many appointment types are available via telehealth. For the most up-to-date listing of appointment types available, please call (657) 278-2800. If you are coming for an in-person appointment, allow additional time for screening and wear a face covering.

Telehealth appointments are available for prescription refills, Family PACT enrollment, cough and cold symptoms, sinus congestion, sore throat, urinary tract infection, and musculoskeletal problems (back pain, ankle sprain, etc.)

In-person appointments will be made for patients complaining of chest pain, shortness of breath, abdominal pain, head injury, physicals, Pap smear, vaginal discharge, insertion/removal Nexplanon/IUD, new birth control start, pinkeye, skin problems, skin biopsy, lacerations, headache, ear discharge/decreased hearing, immunizations, lab work, and X-ray.

Our pharmacy is available for prescription and over-the-counter medication pick-up.

Our physical therapy and sports rehab department is utilizing a hybrid of in-person and at-home treatments, by referral only.

We do not currently have chiropractic or optometry appointments available. Please call or check our website for updates.

TitanWell Health Promotion Services is available for telehealth appointments with a health educator or registered dietitian for topics involving sexual health, alcohol and other drugs, and nutrition on a limited schedule. TitanWell hosts weekly Zoom drop-in programs advertised on Instagram (@titanwell), and they are available for presentations via Zoom, and have recorded videos available. To request a presentation or for more information, visit TitanWell.

I have additional questions, whom can I contact?

Students with questions that are not academic-related can visit the Dean of Students website or email at deanofstudents@fullerton.edu. Students with academic-related questions should contact their College’s Dean’s Office or College’s Assistant Dean.

Housing

Will students be allowed to live on campus? Who will have priority to live on campus? Who will get to live on campus?

Housing and Residential Engagement (HRE) has been approved to provide accommodations for up to approximately 561 students, a 73% reduction of occupancy to ensure adequate physical distancing. With on-campus housing being significantly reduced and in consultation with our campus partners, assignments will be made based on individual student’s needs for on-campus housing. Examples of need-based factors include, but are not limited to and in no particular order: enrollment in an in-person course, distance from campus, experiencing housing insecurity, etc.

HRE staff will work toward placing all interested students on a first eligible, first served basis. Once we reach our established occupancy, we will notify students that they have been placed on our waitlist. For more information, visit Housing and Residential Engagement.

Can we receive a refund for the on-campus housing initial payment?

Students may cancel their housing application at any time prior to July 13, 2020 and receive a full $350 housing initial payment refund. Students who opt to postpone their application for Spring 2021 have until December 18, 2020, to cancel their application and receive a full refund.

I have signed a housing lease off campus, what will CSUF do to support me getting I have signed a housing lease off campus, what will CSUF do to support me getting out of the lease? Is the university doing anything to accommodate students who are in leases, but who no longer need housing in the fall?

CSUF does not have the ability to impact off campus lease terms. However, students who are facing this issue can reach the ASI Legal Clinic for any guidance. Any student needing a consultation or referral can email collegelegalclinic@fullerton.edu .

Who is required to have a meal plan?

Meal plans are required for all residents living on campus. The Gastronome will be open with limited offerings in order to maintain social distancing and provide a safe and clean environment for everyone.

How much will the meal plan cost? Will they be discounted?

The meal plan costs can be found here. Residents living in our apartments are able to select from the 80-block, 112-block, 5-day, or 7-day meal plan options

Can freshman living on campus bring their cars? Will we have to pay for parking?

Yes, those who choose to do so will be required to purchase a Resident Parking Permit to park in the designated locations that are different from the standard student permit. Parking and Transportation will be providing alternatives to having a car on campus etc. More parking information here or visit parking.fullerton.edu.

Will there still be resident advisors and other staff available in the residence halls? Will the traditional programming still happen within the residence halls?

Our typical on-campus experiences will be re-imagined, with a continued focus on developing ways to engage our community through Zoom programming, passive messages in our halls, and intentional interactions with our Resident Advisors; who will still be available as a resource for residents. As one might expect, residents can expect less in-person social interaction, no events with large numbers of residents in attendance, and resident-to-resident interactions being limited following social and physical distancing guidelines.

Will there be multiple roommates in a room or will they all be single rooms?

Residents will be offered single bedroom accommodations.

Should students be worried about there not being enough space to house everyone?

HRE staff are working toward placing all interested students on a first-eligible, first-served basis. Once we reach our established occupancy, we will notify students that they have been placed on our waitlist.

What is the deadline for housing payments?

Fees

Can I get a refund if my class is now virtual?

The refund policy can be found at Student Business Services (SBS). Students may drop before the first day of the term and receive a 100% refund. After classes begin, students are subject to a pro-rata refund schedule.

Will tuition and student fees change?

No. At this time, the Chancellor’s Office does not plan any changes to tuition fees. Tuition fee information can be found at the Student Business Services (SBS) site.

What is the deadline for paying tuition and What is the deadline for paying tuition and fees? If I’m experiencing financial difficulty with paying on time, with whom may I speak?

Fee deadlines are on the Student Business Services (SBS) website. Any students experiencing financial difficulty should contact Student Business Services at (657) 278-2495 or sbs@fullerton.edu  to discuss payment options.

Where can I find information about off-campus experiential learning opportunities, research, and internships?

Contact Dawn Macy, Director of the Center for Internships and Community Engagement (CICE), at (657) 278-7450, or Michael Coughlin, University Risk Manager, at (657) 278-8673.

See the Center for Internships & Community Engagement site for additional information.

Is Titan Shops (Campus Bookstore) open?

Titan Shops (Campus Bookstore) is open for guests for both in-store shopping and online order pick-up. Store hours may change depending on the county’s risk level and state guidance. See store and customer service hours here.

Employees

How do I know if I am returning to perform my work on-campus?

Please contact your manager/appropriate administrator regarding work expectations for your position. Some employees will return to work on campus and some employees will work remotely.  

Each division has also developed a multiphase repopulation plan that outlines the return to campus of a limited number of personnel needed to prepare for and support any in-person instruction. Contact your manager/appropriate administrator for any further questions.

What if I need to come to campus occasionally or on a day I am not regularly scheduled to work on campus?

Employees who are only working virtually and are not scheduled to come to the office must fill out the Single Day Access Form if they visit campus for work activities that cannot be done virtually or to collect work-related items.

If an employee is regularly on-campus, they do not need to fill out the Single Day Access Form UNLESS they come to campus outside of their regular schedule.

“Telecommute, On-Campus As Needed,” individuals will also need to fill out the Single Day Access Form.

Safety protocols must be followed while on-campus. Only approved employees are allowed on campus at this time.

Information provided in the Single Day Access Form is used in case of COVID-19 exposure. The form does not need to be printed. A parking permit is required while on campus. More parking information can be found here or visit parking.fullerton.edu.

Click here for more information on the Single Day Access Form.

Can I use my office to teach virtually?

At this time, per State guidelines, instructors must not use their offices for teaching virtually. A pilot program is planned for the spring in one college to help determine how we can safely move forward with this type of activity as conditions dictate. Based on the pilot program, Academic Affairs will develop a phased re-entry for office use for instruction or scholarly activity if risk levels improve for the County. Consult with your Associate Dean for more information.

How are research activities impacted?

Research, scholarship, and creative activities that cannot be conducted remotely will gradually resume. Public health information will be continuously monitored and, should negative indicators develop, research, scholarship, and creative activities will be retracted down to an earlier phase. Faculty members/PIs wishing to resume on-campus research should review and follow the CSUF guidance for research integration, CSU guidance, available college-specific SWP guidelines, and complete the college-specific or generic research restart application form for approval prior to resuming research, scholarly and creative activities.

Before starting onsite research, the self-screening forms mentioned in the CSUF guidance should be used until the electronic forms are available. 

For more information, visit the Titan Research Gateway.

I will be returning to work on-campus under my division re-entry plan, what do I need to do before coming to campus?

Consult with your division COO or Re-entry Manager well in advance to understand review and implementation processes for a safe return.

Before arriving to campus, visit the EHS COVID-19 Safety Website to review more information about safe work practices for employees. Employees who will be returning to campus to work should review this training on their first day back to campus.

Are employees that are 65+ and/or who have underlying medical conditions required to stay home?

Employees, including those who are age 65 or older and/or who have underlying medical conditions, are now able to return to campus, if necessary. Employees must still receive prior approval through their supervisor or through the campus’ Single Day Access Form. Employees in positions where they do not need to be physically on campus can continue to work remotely.

Employees who have medical concerns regarding their return to work should contact Griselda Marquez in the Division of Human Resources, Diversity and Inclusion, regarding eligible leaves and/or other accommodations which may be available to them.

I am a faculty member who will be teaching virtually. What tools are available for me to teach?

What technology resources are available for me to teach/work remotely?

What other resources are available to me if I am food insecure or need financial assistance during this pandemic?

The Titan Faculty and Staff Emergency Fund provides limited financial assistance when you are unable to meet immediate, essential expenses because of a temporary hardship related to a qualified disaster. Click here to apply.

For faculty and staff, the Employee Assistance Program is available 24 hours, 7 days a week at (800) 367-7474. LifeMatters also has resources that include but are not limited to tips for preparedness at home as well as how to talk with your children about the coronavirus.

For additional resources you can visit:

Am I able to travel on university-related business or to conferences?

See the latest Travel Update memo for information.

Can I hold an event on campus?

On campus events and activities are currently limited and approval is based on state and county safety guidelines. A request must be submitted for review via the On-Campus Event/Activities Request Form. Please consult with your Division COO prior to submitting the request.

What if an employee prefers to self-quarantine due to concerns of possible exposure to COVID-19?

Employees who show no signs of illness but are concerned about being exposed to COVID‐19 in the workplace, and are unable to work remotely, may use their available leave credits (vacation, sick leave, personal holiday, CTO) to cover their period of absence. For absences of five or more days, the employee should contact Griselda Marquez in HRDI at (657) 278-5187 to discuss any applicable leave options.

What if an employee confirms that they have been exposed to someone diagnosed with COVID-19?

If an employee notifies the campus that they have been in close contact with an individual who has tested positive or is being treated for COVID-19, the employee must remain off campus for at least fourteen (14) days from the exposure date.  For example, if an employee was exposed on July 1st, they must remain off campus (and symptom free) until July 15th.   If an employee develops symptoms, they should seek medical care and follow self-isolation instructions. An employee can use the self-report form to notify the CSUF COVID Response Team.

For employees: During this time, you should notify your supervisor or academic unit that you are under self-quarantine orders and cannot come to campus.  If you need specific accommodations or information on leave options (COVID-19 leave, sick leave, etc.), contact Griselda Marquez in HRDI at grgmarquez@fullerton.edu

What should be done if an employee shows sign of illness at work?

Employees showing signs of illness must stay home to protect the health and safety of others. Managers should ask the employee to complete the incident report form available at http://coronavirus.fullerton.edu/report-covid-19-case-or-exposure/. If the employee is unable to do so, then the manager should complete and submit the incident report form based on the information known to them. Employees should be instructed to seek medical advice from their healthcare provider(s). Employees should contact Griselda Marquez in HRDI at grgmarquez@fullerton.edu to discuss their leave options which may include the use of COVID-19 leave, sick, vacation, personal holiday and unpaid leave.

If their position allows and the employee feels well enough, they can work remotely during self-quarantine or self-isolation. The employee should consult with their supervisor/manager regarding remote working. If an employee declines to take leave, managers and supervisors should consult with HRDI immediately at (657) 278-5187 for assistance. Action should not be taken based solely on a manager or supervisor’s subjective assessment of an employee’s medical condition.

What should be done if an employee reports that they have tested positive for COVID-19?

If an individual tests positive or is being treated for COVID-19, they must remain off campus and follow relevant public health orders.  If they have been on campus within 3 days of developing symptoms or testing positive, please notify the CSUF COVID Response Team by submitting the self-report form so the campus can respond with appropriate cleaning and notification of exposure.  Personal information will not be shared with others in any campus notification.

For employees: Upon speaking with an CSUF COVID Response Team member, you will be referred to Human Resources, Diversity and Inclusion for appropriate work accommodations and leave options while in self-isolation.  During self-isolation, and until your symptoms have sufficiently resolved, you must remain off campus. If employees feel well enough and the position allows, employees may continue to work remotely through self-isolation.  If remote work is not possible, or the employee needs time to recover, employees should contact Griselda Marquez in HRDI at grgmarquez@fullerton.edu to discuss their leave options. These options may include the use of COVID-19 leave, sick, vacation, personal holiday and unpaid leave. Employees who have contracted the virus may also apply for catastrophic leave, NDI, and FMLA.

I am concerned about reporting to work due to the coronavirus, what options do I have?

If an employee has been instructed to self-quarantine or self-isolate, please email Griselda Marquez or call (657) 278-5187 immediately to discuss leave options to ensure the appropriate leave credits are charged. Such options may include utilizing COVID-19 leave, sick, vacation, personal holiday, and/or CTO accruals to cover their absences.

If an employee is experiencing symptoms or is generally feeling unwell, they should stay home. For absences of five or more days, the employee should contact Ms. Marquez in HRDI at (657) 278-5187 to discuss any applicable leave options. Such options may include utilizing COVID-19 leave, sick, vacation, personal holiday, and/or CTO accruals to cover their absences.

Employees who have a medical condition(s) that put them at increased risk of severe COVID-19 illness should contact Ms. Marquez  in HRDI, regarding eligible leaves and/or other accommodations which may be available to them.

Are there alternatives to using leave?

For staff employees with health concerns, the appropriate administrators are encouraged to discuss telecommuting options with employees whose duties can be accomplished from home.  Depending on the operational needs of a department, employees may request to telecommute from home if under self-isolation or self-quarantine. Such arrangements would be approved by the appropriate administrator in their area and Human Resources, Diversity and Inclusion (HRDI). Please note – this does not qualify for a formal medically related accommodation through HRDI. As such, additional documentation does not need to be provided to HRDI.

If an employee’s duties cannot be performed remotely and they have a significant health concern that makes them feel unsafe in the workplace, they may Griselda Marquez in HRDI Total Wellness at (657) 278-5187.

I still have questions regarding leave and work options?

Employees may contact Griselda Marquez in HRDI Total Wellness at (657) 278-5187.

Will Campus Dining or Gastronome services be available?

Starbucks in Pollak Library and Carl’s Jr. are open for carry-out (see the latest Campus Dining updates and hours here).

Gastronome and Community Market are open for carry-out (see Housing Dining Services hours here).

Dining establishments may modify their operations and hours depending on the county’s risk level and state guidance. Check the Campus Dining and Gastronome websites for the latest information. To view the county’s current status, go to COVID19.CA.GOV.  

All other dining areas, including the Food Court in the Titan Student Union, are closed.

What resources are available for faculty to support compliance with COVID-19 Mitigation Measure and Guidelines (Presidential Directive No. 21)?

The University has outlined mitigation measures to limit the spread of COVID-19 on campus. Read Presidential Directive 21 to learn more. In addition, for instructors with in-person courses, syllabus language has been created to help educate our students about President’s Directive No. 21.  Along with PPE distribution, safety signage, self-report positive and exposure forms, resources have been developed for faculty to support mitigation efforts.

Health and Safety

What are the symptoms of Coronavirus?

Symptoms of coronavirus may include the following:

  • Fever
  • Coughing
  • Shortness of breath/difficulty breathing
  • Chills, or repeated shaking with chills
  • Muscle pain/body aches
  • Headache
  • Sore throat
  • New loss of taste or smell
  • Fatigue
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

People experience COVID-19 differently.  If you feel unwell, seek medical care and adhere to self-isolation guidelines provided. More information can be found at the CDC website.

What is the university doing to reduce the risk of exposure on campus?

The university has implemented safety measures and precautions to reduce the risk of exposure from the COVID-19 virus. These measures are based upon guidance from established public health authorities, including the World Health Organization (WHO), the U.S. Environmental Protection Agency (EPA), U.S. Centers for Disease Control and Prevention (CDC), U.S. Occupational Safety and Health Administration (OSHA), California Department of Public Health, Orange County Health Care Agency, as well as other published environmental health research.

Visit the EHS website for further information

How can I protect myself and help prevent the spread of coronavirus?

You may be able to reduce the risk of spreading coronavirus by taking the same precautions as you would to prevent infection from the flu and the common cold:

  • Wash hands often, for at least 20 seconds each time, with soap and water. Use hand sanitizer containing 60%–95% ethyl or isopropyl alcohol, if water is not available. Do not use products containing methyl alcohol (methanol) which is toxic.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Avoid contact with people who are sick.
  • Stay home while you feel unwell or are experiencing flu-like symptoms and avoid close contact with others.
  • Cover your mouth/nose with a tissue or sleeve when coughing or sneezing.
  • Wear a cloth face cover when out in public. A mask may reduce transmission of COVID-19 by the wearer.
  • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets and sinks.
  • Maintain at least 6 feet from other people.

The California Department of Public Health (CDPH) offers additional guidance here.

Should I wear a mask or other face covering?

On June 18, 2020, the California Department of Public Health (CDPH) issued guidance requiring all Californians to use face coverings when in public spaces to prevent the transmission of COVID-19.  Since CSUF is a public institution, our campus must comply with this guidance. Additionally, the President’s Directive No. 21 (link to directive), states that all individuals on campus are required to wear a mask or cloth face covering to reduce possible exposure to COVID-19 and to help prevent the spread of the virus, consistent with the governor’s order and updated state public-health guidelines. You will need to bring and wear your own mask each time you come to campus.

Face coverings are required when you are in public spaces and when you are with others who are not members of your immediate household and you cannot maintain appropriate physical distancing (at least 6 feet).  If you are spending time in a private workspace alone without coworkers in the same space and without public access, you do not have to use a face covering in these settings. See the latest face covering guidance for indoor and outdoor use here.

There are exemptions from all face coverings and alternatives for faculty, staff and students. The guidance outlines limited exceptions from wearing face coverings, including medical conditions, mental health conditions, or disabilities that prevent an individual from wearing a face cover.  Individuals who are exempt from wearing a cloth or other face coverings should wear a non-restrictive alternative.  CSUF can provide a non-restrictive alternative for employees (faculty, staff, and student assistants) through Environmental Health and Safety.

If you believe your circumstances exempt you from wearing a face covering and non-restrictive alternative, please contact the appropriate campus office indicated below:

How should I respond when someone is not complying with the COVID-19 safety protocols and guidelines in President’s Directive No. 21?

President’s Directive No. 21 applies to all members of the University community, including faculty, staff, students, volunteers, contractors, vendors and visitors, when engaged in University academic, business or co-curricular programs and activities, whether on or off-campus. If a faculty member is aware that a student is not abiding by the mitigation measures and guidelines of President’s Directive No. 21, the faculty member should address the issue with the student in accordance with the enforcement guidance provided in the COVID-19 President’s Directive No. 21 Enforcement, Promotion, & Resource Guidance for Faculty. This document provides details about how the campus is enforcing this policy and additional resources for faculty.  Should there be further escalation or noncompliance from the student, after the faculty member has exhausted the options listed in the resource guide, they can report the student through the Student Conduct Reporting Form.

Additionally, if a student has concerns about another student not abiding by the mitigations measures and guidelines of President’s Directive No. 21,  they can report the student through the Student Conduct Reporting Form.

If a student or employee is concerned about a faculty or staff member not abiding by the policy, they can report their concerns to Labor and Employee Relations in Human Resources, Diversity and Inclusion.  For further questions concerning the enforcement of these guidelines, you can contact the Dean of Students Office or Labor and Employee Relations.

If I am visiting campus how do I get a mask or other face covering if I do not already have one?

Visitors and contracted vendors must provide their own face coverings for use on campus. Environmental Health and Safety (EHS) can provide face covers for employees (faculty, staff and student assistants) who do not have their own.

We encourage students to bring their own face coverings. If students forget to bring one to campus, they may obtain a face covering through Environmental Health and Safety (EHS).

To obtain a face-covering contact EH&S or visit one of the locations below:

  • Environmental Health and Safety offices by Lot A near the State College Entrance #7 (9am – 5pm)
  • Device Request at the Library (8am – 5pm)
  • Student Health Center
  • Titan Shops (10am – 5pm)

Cloth face coverings are widely available at retail stores and online or can be handmade. A cloth face covering may be factory-made, sewn by hand, or can be improvised from household items such as scarfs, T-shirts, sweatshirts, or towels. Instructions for making face covers can be found online.

What do I do if I feel sick and/or test positive for COVID-19?

STAY HOME AND DO NOT COME TO CAMPUS

Individuals who test positive or are being treated for COVID-19, must remain off campus and follow all self-isolation public health orders. Click here for the form to notify the CSUF COVID Response Team.

  • Students may contact the Student Health Center at (657) 278-2800 or their health care provider.
  • Employees should contact their primary health care provider and their supervisor or academic unit.

The CDC also advises you to:

  • Avoid contact with others and do not travel while sick.
  • Monitor daily for symptoms. Take your temperature if you believe you have a fever, and seek medical care if your symptoms worsen or do not improve.
  • Stay home from school and work until at least 24 hours after your symptoms have resolved. Be especially careful around infants and small children as well as people who have compromised immune systems and/or are over 65 years old.

We are asking for flexibility among faculty and managers when students or employees are ill. There may be individuals who will have to miss up to two weeks of class or work.

If you have been on campus within 3 days of developing symptoms or testing positive, please notify the CSUF COVID Response Team so the campus can respond with appropriate cleaning and notification of exposure. Personal information will not be shared with others in any campus notification. Click here for the form to notify the CSUF COVID Response Team.

For students: Upon speaking with an CSUF COVID Response Team member, you will be referred to the Dean of Students Office or Disability Support Services for appropriate academic accommodations while in self-isolation.  During self-isolation and until your symptoms have improved, you must remain off campus. Click here for the form to notify the CSUF COVID Response Team.

For employees: Upon speaking with an CSUF COVID Response Team member, you will be referred to Human Resources, Diversity and Inclusion for appropriate work accommodations and leave options while in self-isolation. During self-isolation, and until your symptoms have improved, you must remain off campus. Click here for the form to notify the CSUF COVID Response Team.

For vendors: Follow the above guidelines and notify the CSUF COVID Response Team using the “Visitor and Vendor Form”.

What do I do if I have been exposed to COVID-19?

If you have been notified that you have had close contact with an individual who has tested positive or is being treated for COVID-19, you must remain off campus for at least 14 days from the exposure date. For example, if you were exposed on July 1, you must remain off campus (and symptom free) until July 15. If you develop symptoms, seek medical care and follow self-isolation instructions.

For students: During this time, you should notify your faculty that you are under self-quarantine orders and cannot attend in-person classes. If you need assistance, you can contact the Dean of Students Office at deanofstudents@fullerton.edu .

For employees: During this time, you should notify your supervisor or academic unit that you are under self-quarantine orders and cannot come to campus.  If you need specific accommodations or information on leave options, contact Griselda Marquez in HRDI at grgmarquez@fullerton.edu

What do I do if a family member or roommate has COVID-19?

If you have been in close contact with an individual who has COVID-19, you must self-quarantine and remain off campus for 14 days from the date of exposure. If you develop symptoms, seek medical care and follow self-isolation instructions.

  • For students: During this time, you should notify faculty that you are under self-quarantine orders and cannot attend in-person classes.  If you need assistance, contact the Dean of Students Office at deanofstudents@fullerton.edu.
  • For employees: During this time, notify your supervisor or academic unit that you are under self-quarantine orders and cannot come to campus.  If you need specific accommodations or information on leave options, contact Griselda Marquez in HRDI at grgmarquez@fullerton.edu

How does the campus clean and disinfect?

The university’s custodial staff have implemented a cleaning protocol, including the use of disinfectants, and we have added staff dedicated to disinfecting frequently touched objects and surfaces. The Student Health Center also adheres to a high standard of infection control and prevention. Counters and waiting areas are cleaned and disinfected multiple times a day.

For more information you can review the building re-occupancy safety plan on the Environmental Health and Safety (EHS) website.

What is the response to COVID-19 exposure on campus?

  • Any individual who has a known exposure to or is experiencing symptoms of COVID-19 should not come to campus.  Notify the campus via the Report Exposure or COVID form and await instructions from the CSUF COVID-19 Response Team regarding self-isolation or self-quarantine instructions.
  • Once a report is completed and the CSUF COVID-19 Response Team is notified of an exposure or possible/confirmed COVID-19 individual, the Response Team will contact the reporting individual and provide notice to individuals who have been identified as needing to self-isolate or self-quarantine. The notice includes time frames individuals will be required to remain off campus and/or seek access to testing and medical care.
  • If COVID-19 impacts a classroom or department, students and employees are notified by the Dean of Students or department administrator with general exposure and safety information. When providing notices, the University follows all federal and state laws regarding the sharing of personal health information or identifying specific individuals impacted.
  • Impacted campus spaces will be assessed for cleaning/sanitizing. Environmental Health and Safety will post notices concerning access to impacted spaces. Students and employees are asked to adhere to signage that restricts access to impacted spaces.

COVID-19 impacts individuals and spaces differently; therefore, an individualized approached is commonly warranted when determining a response approach.

Where can I get tested?

Students can be tested for COVID-19 for free at the Student Health Center after a telehealth appointment with a medical provider.  To inquire about COVID-19 testing on campus, please call (657) 278-2800. To find a testing location off campus, visit this online map provided by the California Coronavirus Testing Task Force and enter your city, county name or zip code.

Are there resources for fighting stigmatization, bias and xenophobia related to the virus?

Many of us are concerned about what the people in our communities may be experiencing, including possible stigmatization or discrimination based on racial bias or appearances. Please help others understand that the risk of coronavirus is not at all connected with race, ethnicity or nationality.

During this situation, it is vital that we live our values of diversity and inclusive excellence. We value all members of our community and stand united against bias and stereotyping.

If you believe you have been discriminated against or harassed based on race, color, religion, ancestry, national origin, gender, gender identity including transgender, sexual orientation, marital status, pregnancy, age, disability or veteran status, please contact campus Discrimination, Harassment and Retaliation Administrator Blair Miles at (657) 278-4933 or bmiles@fullerton.edu.

I feel anxious about coronavirus, what resources are available regarding mental health and wellness?

We understand that community members are concerned. The progression of COVID-19 is rapid and evolving, the Centers for Disease Control and Prevention (CDC) is reporting that being exposed to this virus poses a serious health risk. If you would like to talk with someone, support is available:

  • For faculty and staff, the Employee Assistance Program is available 24 hours, 7 days a week at (800) 367-7474. LifeMatters also has resources that include but are not limited to tips for preparedness at home as well as how to talk with your children about the Coronavirus.

Additional COVID-19 resources for faculty and staff can be found on the HRDI News & Updates website.

  • CAPS is encouraging any student in need to reach out for services. To schedule an Initial Consultation appointment with any of our trained clinicians, please call the CAPS front desk reception staff at (657) 278-3040 Monday-Friday between 9 a.m. to 4 p.m. All initial consultation appointments are conducted through Zoom. During the appointment, the clinician and student will determine the most appropriate course of treatment.

Additionally, students can call (657) 278-3040 24 hours, 7 days a week to speak to a crisis counselor.

A digital tool that’s all about YOU and available 24 hours, 7 days a week:

The You@Fullerton health portal is for all CSUF students to help them thrive, succeed and matter. You@Fullerton emphasizes individual well-being and self-awareness in order to connect students to evidence-based health information, campus resources, peers and opportunities. You@Fullerton is a tool designed to help students find articles, videos, and campus resources that will support their personal goals, overall wellness, and mental health. All activities on the health portal are anonymous to protect privacy. Visit: https://you.fullerton.edu/

How is the campus limiting the spread of COVID-19?

The University has outlined mitigation measures to limit the spread of COVID-19 on campus. Read Presidential Directive 21 to learn more. Along with PPE distribution, safety signage, self-report positive and exposure forms, resources have been developed for faculty to support mitigation efforts.

How will face coverings and other safety mitigation measures be enforced on campus?

The Office of Student Conduct within the Dean of Students Office and Labor and Employee Relations will oversee the enforcement of President’s Directive No. 21 – COVID-19: Mitigation Measures and Guidelines. Several strategies are outlined here: Faculty Resource Guidelines for Presidential Directive 21.

General Public

Is the campus still open?

RESTRICTED ACCESS TO CALIFORNIA STATE UNIVERSITY, FULLERTON DURING COVID-19 PANDEMIC

Until further notice, access to campus property, grounds and facilities of California State University, Fullerton is restricted to authorized persons only.  Authorization to enter the California State University, Fullerton campus, including any campus building or other structure on campus property, requires an essential need for physical access by designated on-duty employees, enrolled students, first responders, or designated entities performing contracted services. 

Subject to applicable law, authorized persons who enter the campus (including buildings) must comply with the following requirements:

Conduct a self-health screening for any COVID-19 related symptoms prior to coming to campus. Individuals who are symptomatic may not enter campus.

Wear properly face coverings that cover the mouth and nose.

Strictly adhere to the rules of public distancing (maintaining at least 6 feet of distance between persons, as a means of minimizing the transmission of pathogens).

Strictly comply with all applicable federal and state laws, directives and orders regarding the COVID-19 pandemic.

Any member of the public who refuses to comply is subject to expulsion from campus property and/or criminal prosecution for trespassing (CA. PC 602.6). Please direct any requests for access to Human Resources, Diversity and Inclusion at 657-278-9996 (for employees), the Dean of Students at 657-278-9997 (for enrolled students), or the California State University, Fullerton University Police Department at 657-278-9999.  Please direct any questions about this policy to the California State University, Fullerton Chief of Police.

Are off campus locations and the Arboretum open for public use?

At this time all off campus sites and the Fullerton Arboretum remain closed.

Is the Pollak Library open?

The physical library building will remain closed to the public. Please check Pollak Library’s COVID-19 page for updates on virtual library services and resources.

Is the Osher Lifelong Learning Institute (OLLI) still operating?

The Ruby Gerontology Center and OLLI offices remain closed due to COVID-19 mitigation actions. However, most courses are being offered via videoconference. OLLI office staff as well as OLLI’s army of volunteers are working from home and answering calls and emails. Please visit the OLLI website for more information.

Is the Irvine Center open?

The Irvine Center is temporarily closed; however, all Irvine Center Student Success, Administrative Support and IT staff are available virtually. Please visit the Irvine Center website for more information.

I typically attend athletics and arts events on campus. Where can I go to get additional information?

For the most up-to-date information, please visit the following websites:

Can I rent space on campus?

Use of campus event venues and meeting spaces is currently limited. Contact Facilities Use to inquire.