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Titans Return: COVID-19 Recovery

Frequently Asked Questions

Updated: Wednesday August 05, 2020 10:20 am

Students

Academics

How and when will I know if any of my courses will be delivered in-person in the fall?

The majority of fall 2020 courses will be conducted virtually, consistent with the CSU system’s directive. The university has identified 239 courses as essential, meaning that they cannot be delivered virtually.

The course schedule will reflect if the class is online or on-campus, in-person. A list of on-campus, in-person courses to be offered for fall 2020 is available here: Approved Course List for On-Campus Instruction (Fall 2020)

Virtual classes this fall will be offered in three different ways.

Synchronous
These courses will have class meeting times listed in the dates and times section of the class schedule. Students will need to be available at the days and times listed on the class schedule for these activities.

Asynchronous
These courses will list “TBA” under the days and times section of the class schedule. Students will not be required to be present at particular days and times for class instruction.

Combination
These courses will list both class meeting times and “TBA” under the days and times section of the class schedule. This means students will have a combination of synchronous and asynchronous activities.

If my classes are delivered in-person in the fall, what precautions are in place?

To protect the health of all who are on campus, Environmental Health and Safety has developed a rigorous cleaning and disinfecting schedule for all rooms used for in-person courses, following the Centers for Disease Control and Prevention (CDC) guidelines. Classrooms will be cleaned after each class.

Other considerations include spacing seating/desks at least six feet apart and  removing or taping off seats in fixed seating lecture halls. Typical classroom capacity is reduced to accommodate proper physical distancing.

Signage will be on all building entry doors and individual rooms used for in-person courses to ensure students and faculty know which direction to walk upon entering. Hand-sanitizer stations will be at building entrances. Shared lab items will be replaced with single-use or no-touch options.

Everyone on campus will be required to wear a mask or cloth face covering to reduce possible exposure to COVID-19 and to help prevent the spread of the virus, consistent with the governor’s order and updated state public-health guidelines. You will need to bring and wear your own mask each time you come to campus.

More info: EHS COVID-19 Safety website

If my classes are delivered in-person in the fall, how do I obtain a parking permit and where can I park?

A parking permit is required Monday – Thursday, 7 a.m. to 10 p.m., and Friday, 7 a.m. to 5 p.m. A semester or daily parking permit may be purchased online at Parking & Transportation Services. If purchasing a daily permit, the permit will need to be printed and displayed on the vehicle dash. Student parking permits are valid in parking structures, and student parking lots A, G and S.

More information here or visit parking.fullerton.edu.

If my classes remain virtual, what type of virtual support is available?

The university remains committed to delivering as many student services and learning opportunities as possible while operating remotely. Here is a list of services in Fall 2020:

I am a student with health conditions requiring me to shelter at home while the COVID-19 pandemic continues. What services are available to help support my success?

Students requesting accommodations due to a disability may visit the DSS website to get connected.

Who can I talk to if I have concerns about my fall schedule?

Contact Student Success Central for questions or concerns you may have on your fall schedule.

How did the university decide which classes will be held in person?

The university’s provost, in consultation with the college deans and faculty, identified 239 courses that had to be held in person because they could not be delivered virtually in an effective way. These classes include clinical labs in the College of Health and Human Development, STEM (science, technology, engineering and mathematics) lab courses and performance courses. This list was then reviewed and approved by the Chancellor’s Office.

Can I defer my admissions if I’m a newly admitted freshman or newly admitted transfer students?

If you need to defer your admission for personal reasons, you may submit an admissions appeal, on the CSUF Office of Admissions site. Appeal applications will be evaluated on a case by case basis. International students who cannot be issued a VISA at this time, due to travel or country-specific restrictions, may also choose to defer enrollment through this process. 

Students who defer must maintain eligibility (e.g. first-time freshmen may not enroll at another institution after graduating from high school). Otherwise, they are considered transfer students and must satisfy upper-division transfer admission criteria.

In most cases, we discourage students from deferring their admissions. CSUF has been actively investing in preparations for  a dynamic and meaningful learning experience that will allow our students to move towards their academic goals without interruptions amid the COVID-19 pandemic. With the benefit of innovative solutions that will provide students a rich experience beyond the classroom, we are confident that we will deliver a robust in-person and virtual education experience for our students.”

What about study abroad?

Fall 2020 and Intersession 2021 study abroad programs have been cancelled. For updated information concerning Spring 2021 and Summer 2021 study abroad programs or if you have additional questions visit the Study Abroad website.

Student Services

I am an incoming student. How can I receive information about orientation?

Information about orientation (both the academic/college advising & registration component and our virtual orientation modules) has been shared via e-mail to student’s CSUF e-mail addresses. We are providing information through our social media platforms. We are in the process of developing a Twitch channel and a YouTube channel to host our engagement activities and information links.

More: http://www.fullerton.edu/orientation/

What opportunities will there be to meet new students? What type of activities will be allowed for students in person and online during the fall?

Cal State Fullerton will continue to support students through high-quality, innovative, engaging, and interactive virtual programming. Partners across CSUF are planning both virtual and hybrid delivery for co-curricular programs, including but not limited to: Associated Students CSUF, Inc., Career Center, Center for Internships & Community Engagement, Diversity Initiatives and Resource Centers, Student Life & Leadership, Titan Orientation Programs, and the WoMen’s/Adult Reentry Center. New students may participate in Titan Orientation Programs.

Titan Orientation Programs offers engagement opportunities via webinars for students to connect with orientation leaders and other new Titans.

For an updated list of webinar guests and topics, please visit @CSUForientation on Instagram and check your university email.

Titan Orientation Programs is offering newly-instituted “Tuffy Talks,” where incoming students will participate in structured Zoom conference groups, facilitated by orientation leaders alongside other new Titans.

Titan Orientation Programs has launched a new podcast titled “Talking With Titans,” which will have up-to-date campus information of interest to new students.

While local and national restrictions create certain challenges, we are working tirelessly to ensure that our new Titans experience a successful and seamless transition to our campus community.

Will student groups be able to organize and host events in the fall?

The Student Life and Leadership Office values the extra-curricular experience created through the involvement of our recognized clubs and organizations. However, COVID-19 has posed new and emerging risks to the Titan community as well as to the larger community in which our students live, work and engage.  

As we navigate this situation, the Office of Student Life and Leadership (SLL) strongly encourages all clubs and organizations to conduct virtual programming to engage both current and future members. 

SLL has created a variety of resources to assist student organizations in creating virtual content and is always available to advise and consult. We encourage students to begin by viewing our YouTube channel.

Will CSUF student centers be offering programming in the fall? How can I get involved?

Yes, Cal State Fullerton is committed to providing students with robust and enriching co-curricular engagement opportunities during the Fall 2020 semester. The programming will include events, training, mentoring, leadership development, professional development, community building, and more. Below is a sampling of programs and services that may be of interest to you.

Associated Students, Inc.

Associated Students, Inc. (ASI) continues to provide opportunities for students to connect with the campus community through virtual programs and events. Included among the myriad opportunities for engagement are:

  • Open virtual meetings and Town Halls of various ASI committees and commissions
  • Virtual forums centered on social and pragmatic issues, both at the macro and micro level
  • Watch parties and discussions
  • Virtual fitness and instructional classes

Career Center

The Career Center at Cal State Fullerton is dedicated to providing assistance to students through a variety of virtual and online engagement opportunities with college career specialists and the employer community. Included among the list of opportunities are:   

Diversity Initiatives & Resource Centers

The Diversity Initiatives and Resource Center (DIRC) team is planning to offer a number of co-curricular engagement opportunities for students in the Fall 2020 semester. All five centers, including the African American Resource Center (AARC), Asian Pacific American Resource Center (APARC), Latinx Resource Center (LRC), LGBTQ Resource Center (LGBTQRC), and Titan Dreamers Resource Center (TDRC) will be hosting a number of programs and events centered on:

  • Identity development
  • Social justice education and advocacy
  • Community building

DIRC will also offer ally training and a number of workshops, which will be available for all students. Registration may be required. Along with the aforementioned, each center within DIRC will be offering a number of virtual opportunities, such as a virtual welcome back event.

Student Life & Leadership

  • LeadCon will be open to all Cal State Fullerton students, not just those involved in CSUF Student Organizations
  • DiscoverFest will be completely virtual (Zoom conferences, Instagram, TikTok, and the CSUF Student Life & Leadership YouTube channel) 
  • The annual Titan Resource Fair will be available through the Student Life & Leadership YouTube channel
  • CSUF Greek Life, including both Interfraternity Council/Panhellenic chapters, will host virtual recruitment 
  • Visit the Student Life & Leadership website for additional information: www.fullerton.edu/sll 

University Learning Center

The University Learning Center (ULC) provides free tutoring for undergraduate 100 and 100 level classes. For more information about the ULC including how to make an appointment, please visit the ULC website.

When will the Student Recreation Center (SRC) reopen?

The Student Recreation Center (SRC) is actively reviewing their procedures to comply with the state’s health and safety guidelines for a possible reopen. Until then, the SRC will continue offering their virtual classes in the fall. Please continue to visit the SRC website for updates.

What accommodations are available for students with disabilities?

Students requesting accommodations due to a disability may visit the DSS website to get connected. Click on the orange button for Virtual and Online Resources for Students. 

I am housing and food insecure. What basic needs resources are provided?

Please visit the Tuffy’s Basic Needs Services Center website for updates regarding services, programs, and other resources.  

In the fall 2020 semester, emergency temporary housing will be available to housing insecure students.  Placement will be based on eligibility, occupancy, and health and safety standards.  Students who are housing insecure should submit a basic needs services online request form. ​

Food assistance is available in the following forms:
a) donated meals at the Gastronome,
b) guest cards redeemable at on-campus dining locations,
c) meeting to determine CalFresh eligibility, and
d) connection to local food pantries. 

These services will be offered based on campus operations determined by health and safety standards. Students who experience food insecurity should submit a basic needs services online request form. 

Will dining services be available?

Starbucks in Pollak Library and Carl’s Jr. are anticipated to be open for carry out by September 28, 2020. All other dining areas, including the Food Court in the Titan Student Union, are closed.

What services are available at the Irvine Center?

The Irvine Center will be temporarily closed as part of the university’s response to COVID-19; however, all Irvine Center student success, administrative support, and IT staff are available virtually. Please visit the Irvine Center website for more information.

Will I have access to the library?

The first floor of the north tower will be open ONLY to CSUF students and solely as a study area.  Capacity will be limited to 150 students.  There will be no computers, no printers, and seats must be reserved according to a system still under development.  We will not provide any library services.  Face coverings must be worn. 

Hours will be 8 a.m. -5 p.m., Monday through Friday.  PLN 130 and all offices and study rooms will be locked. 

Please check Pollak Library’s COVID-19 page for updates on library services and resources. 

I am a student with both on-campus and virtual instruction. Will there be a space for me to study on campus?

Although the campus is open, not all facilities will be open. Outdoor spaces are available for use as well as the first floor of the Pollak Library based on space and availability.

Face coverings and social distancing measures must be followed. A parking permit is required if you are parking on campus.

More information here or visit parking.fullerton.edu.

Will I have access to the Student Health Center?

Student Health Services  is open M-F from 9 a.m. –  5 p.m. by appointment only; no walk-ins at this time. Many appointment types are available via telehealth. For the most up-to-date listing of appointment types available, please call 657-278-2800. If you are coming for an in-person appointment, allow additional time for screening and wear a face covering. 

Telehealth appointments are available for prescription refills, Family PACT enrollment, cough and cold symptoms, sinus congestion, sore throat, urinary tract infection, and musculoskeletal problems (back pain, ankle sprain, etc.)

In-person appointments will be made for patients complaining of chest pain, shortness of breath, abdominal pain, head injury, physicals, Pap smear, vaginal discharge, insertion/removal Nexplanon/IUD, new birth control start, pinkeye, skin problems, skin biopsy, lacerations, headache, ear discharge/decreased hearing, immunizations, lab work, and X-ray. 

Our pharmacy is available for prescription and over-the-counter medication pick-up. 

Our physical therapy and sports rehab department is utilizing a hybrid of in-person and at-home treatments, by referral only. 

We do not currently have chiropractic or optometry appointments available. Please call or check our website for updates. 

TitanWell Health Promotion Services is available for telehealth appointments with a health educator or registered dietitian for topics involving sexual health, alcohol and other drugs, and nutrition on a limited schedule. TitanWell hosts weekly Zoom drop-in programs advertised on Instagram (@titanwell), and they are available for presentations via Zoom, and have recorded videos available. To request a presentation or for more information, visit our website: fullerton.edu/titanwell

I have additional questions, whom can I contact?

Students with questions that are not academic-related can visit the Dean of Students website or email at deanofstudents@fullerton.edu

Housing

Will students be allowed to live on campus in the fall? Who will have priority to live on campus? Who will get to live on campus during the fall semester?

Housing and Residential Engagement will provide accommodations for approximately 561 students, a 73% reduction of occupancy to ensure adequate physical distancing. With on-campus housing being significantly reduced and in consultation with our campus partners, assignments will be made based on individual student’s needs for on-campus housing. Examples of need-based factors include, but are not limited to and in no particular order: enrollment in an in-person course, distance from campus, experiencing housing insecurity, etc.

HRE staff will work toward placing all interested students on a first eligible, first served basis. Once we reach our established occupancy, we will notify students that they have been placed on our waitlist. To view the housing Fall 2020 plan visit the Housing and Residential Engagement website

Can we receive a refund for the on-campus housing initial payment?

Students may cancel their housing application at any time prior to July 13, 2020 and receive a full $350 housing initial payment refund. Students who opt to postpone their application for Spring 2021 have until December 18, 2020 to cancel their application and receive a full refund.

I have signed a housing lease off campus, what will CSUF do to support me getting out of the lease? Is the university doing anything to accommodate students who are in leases, but who no longer need housing in the fall?

CSUF does not have the ability to impact off campus lease terms. However, students who are facing this issue can reach the ASI Legal Clinic for any guidance. Any student needing a consultation or referral can email collegelegalclinic@fullerton.edu.

Who is required to have a meal plan for Fall 2020?

Meal plans are required for all residents living on campus. The Gastronome will be open with limited offerings in order to maintain social distancing and provide a safe and clean environment for everyone.

How much will the meal plan cost for Fall 2020 and Spring 2021? Will they be discounted?

The meal plan costs can be found on our website at http://www.fullerton.edu/housing/future_residents/#rates. Residents living in our apartments are able to select from the 80-block, 112-block, 5-day, or 7-day meal plan options.

Can freshman living on campus bring their cars? Will we have to pay for parking?

Yes, those who choose to do so will be required to purchase a Resident Parking Permit to park in the designated locations that are different from the standard student permit. Parking and Transportation will be providing alternatives to having a car on campus etc. See Parking and Transportation for details.

More information here or visit parking.fullerton.edu.

Will there still be resident advisors and other staff available in the residence halls? Will the traditional programming still happen within the residence halls?

Our typical on-campus experiences will be re-imagined, with a continued focus on developing ways to engage our community through Zoom programming, passive messages in our halls, and intentional interactions with our Resident Advisors; who will still be available as a resource for residents. As one might expect, residents can expect less in-person social interaction, no events with large numbers of residents in attendance, and resident-to-resident interactions being limited following social and physical distancing guidelines.

Will there be multiple roommates in a room or will they all be single rooms?

Residents will be offered single bedroom accommodations.

Should students be worried about there not being enough space to house everyone?

As mentioned earlier, HRE staff are working toward placing all interested students on a first-eligible, first-served basis. Once we reach our established occupancy, we will notify students that they have been placed on our waitlist.

What is the deadline for housing payments?

Fall payments are due Aug. 14, Sept. 14 and Oct. 14.
Spring payments are Jan. 15, Feb. 15 and March 15.

View 2020-21 Housing Fees Schedule

Fees

Can I get a refund if my class is now virtual?

The refund policy can be found  on the Student Business Services (SBS) website. Students may drop before the first day of the term at 100% refund. After classes begin, students are subject to a pro-rata refund schedule.

Students who had to withdrawal from the spring 2020 term because of COVID-19 circumstances may file a petition here.

Will tuition and student fees change for fall 2020?

No. At this time, the Chancellor’s Office does not plan any changes to the fall 2020 tuition fees.

What is the deadline for paying tuition and fees for the fall semester? If I’m experiencing financial difficulty with paying on time, with whom may I speak?

Fall 2020 fee deadlines can be found  on the Student Business Services (SBS) website.

Any students experiencing financial difficulty should contact Student Business Services at 657-278-2495 or sbs@fullerton.edu to discuss payment options. 

Employees

How do I know if I am returning to perform my work on-campus in the fall?

Please contact your manager/appropriate administrator regarding work expectations for your position. Some employees will return to work on campus and some employees will work remotely.   

Please refer to the CSUF Fall 2020 Plan for a description of classes and services that will be offered on-campus and virtually. Each division has also developed a multiphase plan that outlines the return to campus of a limited number of staff who are needed to prepare for and support fall 2020 instruction. Contact your manager/appropriate administrator for any further questions.

What if I need to come to campus occasionally?

Any employee, who needs to come to campus occasionally to collect work-related items or complete a work function that cannot be done from home, must first get approval from his/her manager via the Single Day Access Form. For a guide on how to use the form, click here. Instructions on health self-screening and PPE will be provided in the confirmation email. Only approved employees are allowed on campus at this time.

What about research activities?

With approval from President Virjee, we will gradually resume the research, scholarship, and creative activities that cannot be conducted remotely. Public health information will be continuously monitored and, should negative indicators develop, research, scholarship, and creative activities will be retracted to an earlier phase. Faculty members/PIs wishing to resume on-campus research should review and follow the CSUF guidance for research integration, CSU guidance, available college-specific SWP guidelines, and complete the college-specific or generic research restart application form for approval prior to resuming research, scholarly and creative activities.

Before starting onsite research, the self-screening forms mentioned in the CSUF guidance should be used until the electronic forms are available. 

For more information, visit the research website.

I will be returning to work on-campus under the new campus re-entry plan, what do I need to do before coming to campus?

Before arriving to campus, visit the EHS COVID-19 Safety Website to review more information about safe work practices for employees.

Employees who will continue working remotely should also view the Returning to Work during COVID-19 Training and other trainings that relate to job duties that can also be found on this website. Employees who will be returning to campus to work should review this training on their first day back to campus.

Are employees that are 65+ and/or who have underlying medical conditions required to stay home?

Employees, including those who are age 65 or older and/or who have underlying medical conditions, are now able to return to campus following the protocols established for their division and unit. Employees must still receive prior approval through their supervisor or through the campus’ Single Day Access Form. For a guide on how to use the form, click here. Employees in positions where they do not need to be physically on campus can continue to work remotely.

Employees who have medical concerns regarding their return to work should contact Griselda Marquez grgmarquez@fullerton.edu in the Division of Human Resources, Diversity, and Inclusion, regarding eligible leaves and/or other accommodations which may be available to them.

I am a faculty member who will be teaching virtually in the fall. What tools are available for me to teach?

Resources for Faculty and Students:

Please be prepared to switch to virtual teaching if circumstances change.  

What technology resources are available for me to teach/work remotely?

Will dining services will be available on campus?

The Starbucks, located in Pollak Library and Carl’s Jr. are anticipated to be open for carry-out by September 28, 2020.

What other resources are available to me if I am food insecure or need financial assistance during this pandemic?

The Titan Faculty and Staff Emergency Fund provides limited financial assistance when you are unable to meet immediate, essential expenses because of a temporary hardship related to a qualified disaster. Click here to apply.

For faculty and staff, the Employee Assistance Program is available 24 hours 7 days a week at 800-367-7474. LifeMatters also has resources that include but are not limited to tips for preparedness at home as well as how to talk with your children about the coronavirus.

For additional resources you can visit:

Am I able to travel on university-related business or to conferences?

Based on the Chancellor’s Office guidance to help ensure the health and safety of staff, student and faculty, the university has eliminated all non-essential international and domestic travel through June 30, 2021. This includes both the campus and its auxiliary organizations.  Any exception requires the approval of the campus president.  

For additional information please see the Travel Updates memo.

Are there leave options available to me if I am unable to work due to COVID-19 related reasons?

The CSU has put into place the COVID-19 Temporary Paid Administrative Leave (CPAL). The CSU Chancellor has granted use of paid administrative leave up to 256 hours effective March 23, 2020, through December 31, 2020, for eligible employees unable to work due to COVID-19 related reasons, subject to certain conditions.

COVID-19 Temporary Paid Administrative Leave (CPAL) eligibility: employees with a defined time base, academic student employees, and non‐represented student assistants, who have been impacted by COVID‐19 in a manner identified below, are eligible. Those excluded are hourly intermittent workers, retired annuitants, FERP employees and special consultants.

Exempt employees must take time in full-day increments. Non‐exempt employees may take time in hourly increments.

This paid administrative leave (CPAL) may be utilized by eligible employees who are unable to work due to:

  • Employee’s own COVID‐19 related illness or that of a family member who the employee would normally be able to use sick leave for. This includes the employee’s physical and mental health;
  • Employee is being directed by their healthcare provider to quarantine and not to report to their worksite for COVID‐19 related reasons, or the employee’s supervisor has agreed the employee should not be assigned to work on campus due to the employee’s illness or need to quarantine;
  • Employee not having remote work available as it is not operationally feasible or available;
  • A COVID‐19 related school or daycare closure wherein the employee is required to be at home with a child(ren) or dependent(s), and it is not operationally feasible for the employee to work remotely or in conjunction with the childcare commitment.

Additional questions related to Temporary Paid Administrative Leave (CPAL)

  • To request CPAL download the CPAL form from the HRDI website, electronically sign and email to your Appropriate Administrator.
  • No doctor’s note is needed. The Request for CPAL Form requires the employee to sign, which is a self‐certification that the need for the leave is necessary and meets the reasons for the leave. A doctor’s note to return to work may be required in some circumstances.
  • Employees may use their accrued leave benefits if all additionally granted leave time has been exhausted. Please contact Griselda Marquez at 657-278-5187 for any questions.
  • It is recommended that the CPAL form be submitted to HR once the employee informs the department that there is a need for CPAL and request form has been submitted.
  • If a non-exempt employee does not have enough work they can perform remotely, CPAL is an option to consider. CPAL can be used at any time from March 23, 2020, through December 31, 2020, including intermittently.

What if an employee prefers to self-quarantine due to concerns of possible exposure to COVID-19?

Employees who show no signs of illness but are concerned about being exposed to COVID‐19 in the workplace, and are unable to work remotely, may use their available leave credits (vacation, sick leave, personal holiday, CTO) to cover their period of absence.

What if an employee confirms that they have been exposed to someone diagnosed with COVID-19?

If an employee notifies the campus that they have been in close contact with an individual who has tested positive or is being treated for COVID-19, the employee must remain off campus for at least fourteen (14) days from the exposure date.  For example, if an employee was exposed on July 1st, they must remain off campus (and symptom free) until July 15th.   If an employees develops symptoms, they should seek medical care and follow self-isolation instructions.

For employees: During this time, you should notify your supervisor or academic unit that you are under self-quarantine orders and cannot come to campus.  If you need specific accommodations or information on leave options, contact Griselda Marquez in HRDI at grgmarquez@fullerton.edu.  

What should be done if an employee shows sign of illness at work?

Employees showing signs of illness at work must stay away from work so as to protect the health and safety of others. Managers should immediately contact HRDI at 657-278-5187 when an employee shows signs of illness to discuss appropriate next steps. Employees should be instructed to seek medical advice from their healthcare provider(s) and local health officials. Such employees may use their available leave credits (CPAL, vacation, sick leave, personal holiday, CTO) to cover the period of absence. These employees may also apply for catastrophic leave, NDI, and FMLA.

If an employee declines to take leave, managers and supervisors should consult with HRDI at 657-278-5187 for assistance. Action should not be taken based solely on a manager or supervisor’s subjective assessment of an employee’s medical condition.

What should be done if an employee reports that they have tested positive for COVID-19?

If an individual tests positive or is being treated for COVID-19, they must remain off campus and follow all self-isolation public health orders.  If they have been on campus within 3 days of developing symptoms or testing positive, please notify the Infectious Disease Response Team so the campus can respond with appropriate cleaning and notification of exposure.  Personal information will not be shared with others in any campus notification.

For employees: Upon speaking with an Infectious Disease Response Team member, you will be referred to Human Resources, Diversity, and Inclusion for appropriate work accommodations and leave options while in self-isolation.  During self-isolation, and until your symptoms have sufficiently resolved, you must remain off campus. Employees may use their available leave credits (CPAL, vacation, sick leave, personal holiday, CTO) to cover this period of absence. Employees who have contracted the virus may also apply for catastrophic leave, NDI, and FMLA.

I am concerned about reporting to work due to the coronavirus, what options do I have?

If an employee has been instructed to complete a 14-day self-isolation, please contact Griselda Marquez at 657-278-5187 or grgmarquez@fullerton.edu immediately to discuss leave options to ensure the appropriate leave credits are charged. If an employee voluntarily self-isolates, they may utilize their sick, vacation, personal holiday, and/or CTO to cover their absences. Once all available and/or applicable accruals are exhausted, the employee may continue to take time off without pay.

If an employee is actively sick, they should stay at home. For absences of five or more days, the employee should contact Griselda Marquez in HRDI at 657-278-5187 to discuss any applicable leave options. Such options may include utilizing sick, vacation, personal holiday, and/or CTO accruals to cover their absences.

Are there alternatives to using leave?

For staff employees with health concerns, the appropriate administrators are encouraged to discuss telecommuting options with employees whose duties can be accomplished from home.  Depending on the operational needs of a department, employees may request to telecommute from home if under self-isolation. Such arrangements would be approved by the appropriate administrator in their area and Human Resources, Diversity and Inclusion (HRDI). Please note – this does not qualify for a formal medically related accommodation through HRDI. As such, additional documentation does not need to be provided to HRDI.

If an employee’s duties cannot be performed remotely and they have a significant health concern that makes them feel unsafe in the workplace, they may Griselda Marquez in HRDI Total Wellness at 657-278-5187.

I still have questions regarding leave and work options?

Employees may contact Griselda Marquez in HRDI Total Wellness at 657-278-5187.

Health and Safety

What are the symptoms of coronavirus?

Symptoms of coronavirus may include the following:

  • Fever
  • Coughing
  • Shortness of breath/difficulty breathing
  • Chills, or repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

If you are experiencing fever and respiratory symptoms (such as fever with coughing or difficulty breathing/shortness of breath), the Centers for Disease Control and Prevention advises you to seek medical advice by calling ahead of your visit to your health care provider or nurse advice line. Please do not show up at Student Health and Counseling Center or other health facilities without calling first. Your provider will need to take special measures to protect other people in the clinic.

What is the university doing to reduce the risk of exposure on campus?

The university has created defined measures to help reduce the risk of infection from the COVID-19 virus. These measures are based upon guidance from established public health authorities, including the World Health Organization (WHO), the U.S. Environmental Protection Agency (EPA), U.S. Centers for Disease Control and Prevention (CDC), U.S. Occupational Safety and Health Administration (OSHA), California Department of Public Health, Orange County Public Health Services, as well as other published environmental health research and guidance materials.

Visit the EHS website for further information

How can I help prevent the spread of coronavirus?

You may be able to reduce the risk of spreading coronavirus by taking the same precautions as you would to prevent infection from the flu and the common cold:

  • Wash hands often, for 20 seconds each time, with soap and water. Use hand sanitizer containing 60%–95% alcohol, if water is not available.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Avoid contact with people who are sick.
  • Stay home while you are sick with flu-like symptoms and avoid close contact with others.
  • Cover your mouth/nose with a tissue or sleeve when coughing or sneezing.
  • Wear a cloth face cover when out in public. A mask may reduce transmission of COVID-19 by the wearer.
  • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets and sinks.

Should I wear a mask or other face covering?

On June 18, 2020, the California Department of Public Health issued guidance requiring all Californians to use face coverings when in public spaces to prevent the transmission of COVID-19. Since Cal State Fullerton is a public institution and our campus and facilities are open to the public, our campus must comply with this guidance. To review the face coverings guidance, click here

Face coverings are required when you are in public spaces and when you are with others who are not members of your household and you cannot maintain appropriate physical distancing (at least 6 feet).  If you are spending time in a private workspace without public access or other co-workers in the same space, you do not have to use a face coverings in these settings.

There are exemptions from all face coverings and alternatives for faculty, staff and students. The guidance outlines limited exceptions from wearing face coverings, including medical conditions, mental health conditions, or disabilities that prevent an individual from wearing a face cover.  Individuals who are exempt from wearing a cloth or other face coverings should wear a non-restrictive alternative.  Cal State Fullerton can provide a non-restrictive alternative for employees (faculty, staff, and student assistants) through Environmental Health and Safety. They can be contacted at safety@fullerton.edu.

If you believe your circumstances exempt you from wearing a face coverings and non-restrictive alternative, please contact the appropriate campus office indicated below:

If I am visiting campus how do I get a mask or other face covering if I do not already have one?

Visitors, and contracted vendors must provide their own face coverings for use on campus. Environmental Health and Safety (EHS) can provide face covers for employees (faculty, staff and student assistants) who do not have their own.

We encourage students to bring their own face coverings. If students forget to bring one to campus, they may obtain a face covering through Environmental Health and Safety (EHS).

To obtain a face-covering visit:

  • EHS T-1475: M-F, 8 am to 5 pm
  • Pollak Library Distribution Site: M-F, 8 am to 5 pm – Open on August 17

Cloth face coverings are widely available at retail stores and online, or can be handmade. A cloth face covering may be factory-made, sewn by hand, or can be improvised from household items such as scarfs, T-shirts, sweatshirts, or towels. Instructions for making face covers can be found online.

What do I do if I feel sick?

DO NOT COME TO CAMPUS

  • Students may contact the Student Health Center at 657-278-2800 or their health care provider.
  • Faculty, other academic personnel and staff should contact their primary care provider and their supervisor or academic unit.

The CDC also advises you to:

  • Avoid contact with others and do not travel while sick.
  • Monitor your symptoms closely. Remember, the likelihood that you have coronavirus is low. Take your temperature if you believe you have a fever.
  • Stay home from school and work until at least 72 hours after your symptoms have resolved. Be especially careful around infants and small children as well as people who have compromised immune systems and/or are an older adult.

Do not come to campus if you are sick. We are asking for flexibility among faculty and managers when students or employees are ill. There may be individuals who will have to miss up to two weeks of class or work.

What do I do if I test positive for COVID-19?

Individuals who test positive or are being treated for COVID-19, must remain off campus and follow all self-isolation public health orders. If you have been on campus within 3 days of developing symptoms or testing positive, please notify the Infectious Disease Response Team so the campus can respond with appropriate cleaning and notification of exposure. Personal information will not be shared with others in any campus notification.

For students: Upon speaking with an Infectious Disease Response Team member, you will be referred to the Dean of Students Office or Disability Support Services for appropriate academic accommodations while in self-isolation.  During self-isolation and until your symptoms have sufficiently resolved, you must remain off campus.

For employees: Upon speaking with an Infectious Disease Response Team member, you will be referred to Human Resources, Diversity and Inclusion for appropriate work accommodations and leave options while in self-isolation. During self-isolation, and until your symptoms have sufficiently resolved, you must remain off campus.

What do I do if I have been exposed to COVID-19?

If you have been notified that you have had close contact with an individual who has tested positive or is being treated for COVID-19, you must remain off campus for at least 14 days from the exposure date. For example, if you were exposed on July 1, you must remain off campus (and symptom free) until July 15. If you develop symptoms, seek medical care and follow self-isolation instructions.

For students: During this time, you should notify your faculty that you are under self-quarantine orders and cannot attend in-person classes. If you need assistance, you can contact the Dean of Students Office at deanofstudents@fullerton.edu

For employees: During this time, you should notify your supervisor or academic unit that you are under self-quarantine orders and cannot come to campus.  If you need specific accommodations or information on leave options, contact Griselda Marquez in HRDI at grgmarquez@fullerton.edu.  

What do I do if a family member or roommate has COVID-19?

If you have been in close contact with an individual who has COVID-19, you must self-quarantine and remain off campus for 14 days from the date of exposure. If you develop symptoms, seek medical care and follow self-isolation instructions.

For students: During this time, you should notify faculty that you are under self-quarantine orders and cannot attend in-person classes.  If you need assistance, contact the Dean of Students Office at deanofstudents@fullerton.edu

For employees: During this time, notify your supervisor or academic unit that you are under self-quarantine orders and cannot come to campus.  If you need specific accommodations or information on leave options, contact Griselda Marquez in HRDI at grgmarquez@fullerton.edu.  

How does the campus clean and disinfect?

The university’s custodial staff have implemented a cleaning protocol, including the use of disinfectants, and we have added staff dedicated to disinfecting frequently touched objects and surfaces. The Student Health Center also adheres to a high standard of infection control and prevention. Counters and waiting areas are cleaned and disinfected multiple times a day.

For more information you can review the building re-occupancy safety plan on the Environmental Health and Safety (EHS) website.

What is the response to COVID-19 exposure on campus?

Should the university become aware of a reported exposure of COVID-19 on campus, the CSUF Infectious Disease Response Team will notify impacted individuals and provide instructions for self-quarantine and referral for academic accommodations. Any individual who is experiencing symptoms of COVID-19, or has been in close contact with another individual who has or is suspected of having COVID-19 must remain off campus, self-quarantine, and follow all applicable public health orders. Impacted spaces and facilities will be assessed for necessary cleaning and sanitization prior to re-occupying. If a space or facility is in need of attention, signage will be posted.

Where can I get tested?

To find a testing location in California, visit this online map provided by the California Coronavirus Testing Task Force and enter your city, county name or zip code.

Are there resources for fighting stigmatization, bias and xenophobia related to the virus?

Many of us are concerned about what the people in our communities may be experiencing, including possible stigmatization or discrimination based on racial bias or appearances. Please help others understand that the risk of coronavirus is not at all connected with race, ethnicity or nationality.

The Centers for Disease Control and Prevention has also released an important resource entitled, “Share Facts, Not Fear.” During this situation, it is vital that we live our values of diversity and inclusive excellence. We value all members of our community and stand united against bias and stereotyping.

If you believe you have been discriminated against or harassed based on race, color, religion, ancestry, national origin, gender, gender identity including transgender, sexual orientation, marital status, pregnancy, age, disability or veteran status, please contact campus Discrimination, Harassment and Retaliation Administrator Blair Miles  at 657-278-4933 or bmiles@fullerton.edu.

I feel anxious about coronavirus, what resources are available regarding mental health and wellness?

We understand that community members are concerned. The progression of COVID-19 is rapid and evolving, and the Centers for Disease Control and Prevention (CDC) is reporting that being exposed to this virus poses a serious health risk. If you would like to talk with someone, support is available:

  • For faculty and staff, the Employee Assistance Program is available 24 hours a day, 7 days a week at 800-367-7474. LifeMatters also has resources that include but are not limited to tips for preparedness at home as well as how to talk with your children about the coronavirus.

Additional COVID-19 resources for faculty and staff can be found on the HRDI News & Updates website

  • CAPS is encouraging any student in need to reach out for services. To schedule an Initial Consultation appointment with any of our trained clinicians, please call the CAPS front desk reception staff at 657-278-3040, Monday-Friday between 9 a.m. to 4 p.m. All initial consultation appointments are conducted through Zoom. During the appointment, the clinician and student will determine the most appropriate course of treatment.

Additionally, students can call 657-278-3040 24 hours, 7 days a week to speak to a crisis counselor.

A digital tool that’s all about YOU and available 24 hours, 7days a week:

The You@Fullerton health portal is for all CSUF students to help them thrive, succeed and matter. You@Fullerton emphasizes individual well-being and self-awareness in order to connect students to evidence-based health information, campus resources, peers and opportunities. You@Fullerton is a tool designed to help students find articles, videos, and campus resources that will support their personal goals, overall wellness, and mental health. All activities on the health portal are anonymous to protect privacy. Visit: https://you.fullerton.edu/

General Public

Is the campus still open?

The campus remains open; however, the university has limited on-campus operations and facility accessibility, including some faculty research areas. The majority of staff and faculty are working from home or off-site. For the most up-to-date information on operating hours and to see which offices are physically open, visit the webpages for each respective office. Please note that face covers are required when on campus.

Are off campus locations and the Arboretum open for public use?

At this time all off campus sites and the Fullerton Arboretum remain closed.

Is the Pollak Library open?

The physical library building will remain closed to the public.

Please check Pollak Library’s COVID-19 page for updates on virtual library services and resources. 

Is the Osher Lifelong Learning Institute (OLLI) still operating?

The Ruby Gerontology Center and OLLI offices remain closed due to COVID-19 mitigation actions. However, most courses are being offered via videoconference. OLLI office staff as well as OLLI’s army of volunteers are working from home and answering calls and emails. Please visit the OLLI website for more information.

Is the Irvine Center open?

The Irvine Center is temporarily closed; however, all Irvine Center Student Success, Administrative Support and IT staff are available virtually. Please visit the Irvine Center website for more information.

I typically attend athletics and arts events on campus. Where can I go to get additional information?

Due to CDC and state guidelines, no athletic or arts events are currently being held on campus. For the most up-to-date information, please visit the following websites: